<h2 class="PlaygroundEditorTheme__h2" dir="ltr">Introduction</h2>The term “board” refers to the whole URL that you configure when setting up your account. It is the URL that you will add to your website to start gathering feedback. It includes the Upvote, Roadmap, and What's New features. A board serves as a platform for users and admins to communicate and collaborate, allowing them to exchange feedback, comments, ideas, and more. This opportunity for users to be heard enhances customer satisfaction while providing admins with valuable insights to enhance their businesses based on user responses. This document steps you through how to configure different sections of your board for the best performance. <h2 class="PlaygroundEditorTheme__h2" dir="ltr">Project Details</h2>Navigate to the menu in the top right &gt; Account Settings &gt; Settings &gt; Project Details. Here, you’re able to give your project a name and details description. <img src="https://tawk.link/64c5b92494cf5d49dc673e8e/kb/attachments/Gs1wpV-VNs.png" alt="" width="inherit" height="inherit"> <h2 class="PlaygroundEditorTheme__h2" dir="ltr">Default Domain Name</h2>The default domain name is a unique URL that you determine yourself. It’s best to use your company name or a slight variation thereof e.g. you_company.producthq.io. Use the copy button on the right of the URL to copy the URL. Navigate to your website and create a new menu option in a place of your choosing. Most admins name the menu option “feedback.” When you create this menu option, add this URL to the new location. Once done, any visitor to your site can click on the new “feedback” menu option on your site and navigate to your board. <img src="https://tawk.link/64c5b92494cf5d49dc673e8e/kb/attachments/I-sZu4D8ci.png" alt="" width="inherit" height="inherit"> <h2 class="PlaygroundEditorTheme__h2" dir="ltr">Custom Domain Name</h2>A custom domain name works in the same way as the default domain name, however, there are two things to note. Firstly, setting up a custom domain name allows you to change the URL so it’s unique and branded with your company name e.g. feedback.your_company.com. The second thing to note is it’s a little bit more complicated to set up. But, never fear as we have instructions to help you set this up. Please see this link for more information. <img src="https://tawk.link/64c5b92494cf5d49dc673e8e/kb/attachments/o0OdboPH2j.png" alt="" width="inherit" height="inherit"> <h2 class="PlaygroundEditorTheme__h2" dir="ltr">Modules</h2>Some businesses may only want to collect ideas and upvotes. Other businesses may only want to use the What’s New feature. With modules, it’s possible to show/hide each or all of the features depending on your needs. They are all on by default. Note, if you turn them all off, the URL will appear blank which isn’t particularly helpful. <img src="https://tawk.link/64c5b92494cf5d49dc673e8e/kb/attachments/-coD6D9gXL.png" alt="" width="inherit" height="inherit"> <h2 class="PlaygroundEditorTheme__h2" dir="ltr">Idea Settings</h2>This is currently in development and will be delivered soon <h2 class="PlaygroundEditorTheme__h2" dir="ltr">Specific Person Setting</h2>Imagine if you’re out and about, meet someone, tell them about your business, and they have some great ideas but this person is not a customer of yours. Ask for that person’s email address and ask if you can invite them to your board so they can contribute to their idea for consideration. To do that, ask them for their email address, add it here, and click the invite button. ProductHQ will send them an invitation email. They will verify their email address and then be able to log on to your board and be able to create ideas and provide feedback. Essentially, Specific Person is a feature that allows you to invite people that are not your internal staff or current customers to collaborate using your board. <img src="https://tawk.link/64c5b92494cf5d49dc673e8e/kb/attachments/YN4MAYhz6L.png" alt="" width="inherit" height="inherit"> <h2 class="PlaygroundEditorTheme__h2" dir="ltr">Appearance</h2>If you’d like to configure your board to match your website, navigate to Account Settings &gt; Settings &gt; Appearance. Here, there is an extensive set of options that allows you to customize buttons, borders, and colours exactly the way you need to. <img src="https://tawk.link/64c5b92494cf5d49dc673e8e/kb/attachments/CkMxeWN_In.png" alt="" width="inherit" height="inherit"> <h2 class="PlaygroundEditorTheme__h2" dir="ltr">Tags</h2>The Tags section is where you can create, edit, and delete tags. Tags are a way to group, identify, and find related ideas. In this section, you can create one or more tags by typing the tag name into the Add Tags field and separating the tags with a comma. Simply click the "Add tags" button to create the tags. <img src="https://tawk.link/64c5b92494cf5d49dc673e8e/kb/attachments/1eip_SSYWS.png" alt="" width="inherit" height="inherit"> <h2 class="PlaygroundEditorTheme__h2" dir="ltr">Edit and Delete Tags</h2>You can edit your tags by clicking the notepad icon and you can delete your tags by clicking the red trash icon. <img src="https://tawk.link/64c5b92494cf5d49dc673e8e/kb/attachments/Bwjv-NSYR6.png" alt="" width="inherit" height="inherit">

## Introduction

The term “board” refers to the whole URL that you configure when setting up your account. It is the URL that you will add to your website to start gathering feedback. It includes the****Upvote, Roadmap,****and****What's New features.****A board serves as a platform for users and admins to communicate and collaborate, allowing them to exchange feedback, comments, ideas, and more. This opportunity for users to be heard enhances customer satisfaction while providing admins with valuable insights to enhance their businesses based on user responses. This document steps you through how to configure different sections of your board for the best performance.

## Project Details

Navigate to the menu in the top right**> Account Settings > Settings > Project**Details. Here, you’re able to give your project a name and details description.

![](https://tawk.link/64c5b92494cf5d49dc673e8e/kb/attachments/Gs1wpV-VNs.png)

## Default Domain Name

The default domain name is a unique URL that you determine yourself. It’s best to use your company name or a slight variation thereof**e.g. you\_company.producthq.io.**Use the copy button on the right of the URL to copy the URL. Navigate to your website and create a new menu option in a place of your choosing. Most admins name the menu option “feedback.” When you create this menu option, add this URL to the new location. Once done, any visitor to your site can click on the new “feedback” menu option on your site and navigate to your board.

![](https://tawk.link/64c5b92494cf5d49dc673e8e/kb/attachments/I-sZu4D8ci.png)

## Custom Domain Name

A custom domain name works in the same way as the default domain name, however, there are two things to note. Firstly, setting up a custom domain name allows you to change the URL so it’s unique and branded with your company name e.g. feedback.your\_company.com. The second thing to note is it’s a little bit more complicated to set up. But, never fear as we have instructions to help you set this up. Please see this link for more information.

![](https://tawk.link/64c5b92494cf5d49dc673e8e/kb/attachments/o0OdboPH2j.png)

## Modules

Some businesses may only want to collect ideas and upvotes. Other businesses may only want to use the What’s New feature. With modules, it’s possible to show/hide each or all of the features depending on your needs. They are all on by default. Note, if you turn them all off, the URL will appear blank which isn’t particularly helpful.

![](https://tawk.link/64c5b92494cf5d49dc673e8e/kb/attachments/-coD6D9gXL.png)

## Idea Settings

This is currently in development and will be delivered soon

## Specific Person Setting

Imagine if you’re out and about, meet someone, tell them about your business, and they have some great ideas but this person is not a customer of yours. Ask for that person’s email address and ask if you can invite them to your board so they can contribute to their idea for consideration. To do that, ask them for their email address, add it here, and click the invite button.

ProductHQ will send them an invitation email. They will verify their email address and then be able to log on to your board and be able to create ideas and provide feedback. Essentially, Specific Person is a feature that allows you to invite people that are not your internal staff or current customers to collaborate using your board.

![](https://tawk.link/64c5b92494cf5d49dc673e8e/kb/attachments/YN4MAYhz6L.png)

## Appearance

If you’d like to configure your board to match your website, navigate to*****Account Settings > Settings > Appearance.*****Here, there is an extensive set of options that allows you to customize buttons, borders, and colours exactly the way you need to.

![](https://tawk.link/64c5b92494cf5d49dc673e8e/kb/attachments/CkMxeWN_In.png)

## Tags

The Tags section is where you can create, edit, and delete tags. Tags are a way to group, identify, and find related ideas.

In this section, you can create one or more tags by typing the tag name into the Add Tags field and separating the tags with a comma. Simply click the "Add tags" button to create the tags.  
  
![](https://tawk.link/64c5b92494cf5d49dc673e8e/kb/attachments/1eip_SSYWS.png)

## Edit and Delete Tags

You can edit your tags by clicking the notepad icon and you can delete your tags by clicking the red trash icon.

![](https://tawk.link/64c5b92494cf5d49dc673e8e/kb/attachments/Bwjv-NSYR6.png)

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